What stands out is their accountability and transparency. We always know what’s happening and can trust the results.
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- info@nexatrustsolutions.com
- Mon – Fri 8:00 AM – 6:00 PM
What we do best
Reliable Outsourcing &
Trusted by Growing
Reliable Outsourcing &
Technology Solutions
Built for Growth
Trusted by Growing
Businesses Globally
Back Office BPO
Efficient administrative and operational support that allows your business to focus on core growth.
Email & Chat Support
Professional customer experience teams delivering timely, accurate, and friendly support.
Tech Services
Web development, applications, hosting, and digital solutions designed for scalability.
Who We Are
Reliable Outsourcing & Technology
Reliable Outsourcing & Technology
Built on Trust and Precision
NexaTrust Solutions BPO partners with growing businesses to streamline operations, enhance customer experience, and deliver scalable technology solutions.
We operate as an extension of your team—handling critical business processes with accuracy, confidentiality, and efficiency. Our service model combines skilled talent, proven workflows, and modern technology to ensure consistent results.
- Back Office & Operational Support
- Customer Experience via Email & Chat
- Data Annotation, Transcription & Lead Generation
- Web, App, Hosting & Digital Solutions
Data Security
Confidentiality and compliance built into every process.
Process Driven
Structured workflows that ensure consistency and accuracy.
Skilled Teams
Trained professionals aligned with your business goals.
Scalable Growth
Flexible engagement models that grow with demand.
Our Expertise
Comprehensive Business & Technology Solutions
NexaTrust partners with organizations to streamline operations, enhance customer engagement, and leverage technology for sustainable growth and measurable results.
Back Office BPO
End-to-end administrative support, document management, and data processing services that ensure operational efficiency and accuracy.
Learn More →Email & Chat Support
Responsive customer and technical support solutions that strengthen brand loyalty and improve overall client satisfaction.
Learn More →B2B Lead Generation
Strategic prospecting, lead qualification, and appointment setting designed to accelerate your sales pipeline and revenue growth.
Learn More →Data Annotation
High-precision image, text, and video labeling services that support AI development and machine learning model training.
Learn More →Transcription & Captioning
Accurate audio transcription and professional video captioning services tailored for media, corporate, and legal environments.
Learn More →Technology Services
Custom web and mobile development, hosting solutions, UI/UX design, and ongoing technical maintenance to support digital transformation.
Learn More →
Our Process
From Discovery to Delivery
A proven four-step framework that ensures alignment, quality, and measurable outcomes
01
Discovery & Setup
We audit your current processes, identify bottlenecks, and define clear deliverables, timelines, and success metrics.
- Process audit
- Define KPIs
- Set timelines
02
Team Deployment
Skilled professionals are onboarded, trained on your workflows, and granted secure access to required tools and systems.
- Team selection
- Training & onboarding
- System access
03
Execution & QA
Tasks are completed according to SOPs with multi-tier quality checks before delivery to ensure accuracy and compliance.
- SOP execution
- Quality checks
- Delivery prep
04
Reporting & Refinement
Regular performance reviews, KPI tracking, and process optimization sessions to scale efficiency and adapt to changing needs.
- KPI tracking
- Performance reviews
- Optimization
NEXATRUST SOLUTIONS BPO
Outsource Smarter. Scale Faster.
NexaTrust helps businesses streamline operations, improve customer experience, and reduce costs through reliable BPO and technology solutions. From back-office support to custom tech services, we become an extension of your team.
Customer Support & CX
Back Office & Data Services
Web & App Development
B2B Lead Generation
OUR TESTIMONIALS
What Our Clients Say
Beyond BPO, NexaTrust’s tech services helped us launch our web platform smoothly. A dependable long-term partner.
Linda Wambui
Product Manager – Tech Startup
We trusted NexaTrust with data annotation tasks, and the quality exceeded expectations. Clear processes and excellent communication.
Aisha Patel
Project Manager – AI Solutions Firm
Their transcription and captioning services are fast, accurate, and consistent. Turnaround time was impressive.
James Carter
Founder – Media Production Company
The B2B lead generation service delivered qualified leads consistently. NexaTrust understands sales pipelines and execution.
Michael Otieno
Sales Director – B2B SaaS Startup
Their email and chat support team significantly improved our response times and customer satisfaction. Very professional and reliable.
Sarah Johnson
Customer Experience Lead – E-commerce Brand
NexaTrust helped us streamline our back-office operations without compromising accuracy. Their team feels like a natural extension of ours.
Daniel Mwangi
Operations Manager – Fintech Company
HOW WE HELP CLIENTS
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FREQUENTLY ASKED QUESTIONS
Everything You Need to Know About NexaTrust
At NexaTrust Solutions BPO, we help businesses scale efficiently through reliable outsourcing and technology solutions. Here are some of the most common questions clients ask before getting started.
Trusted BPO & Tech Partner
Scalable & Cost-Effective Solutions
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1. What services does NexaTrust Solutions BPO offer?
NexaTrust provides a wide range of BPO and technology services including back office support, customer experience (email & chat), B2B lead generation, data annotation, transcription, and custom tech solutions such as web and app development.
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2. Which industries do you work with?
We work with startups, SMEs, and enterprises across industries such as e-commerce, SaaS, healthcare, real estate, finance, and professional services.
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3. How does outsourcing with NexaTrust benefit my business?
Outsourcing with NexaTrust helps you reduce operational costs, improve efficiency, scale faster, and focus on your core business while we handle your support and operational processes.
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4. Do you provide dedicated teams?
Yes. We offer dedicated, trained teams that work as an extension of your in-house staff, aligned with your workflows, tools, and business goals.
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5. Can NexaTrust handle customer support operations?
Absolutely. We specialize in email and chat support, customer experience management, and back-office operations with a strong focus on quality and response time.
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6. Do you offer custom technology solutions?
Yes. Our tech services include web development, mobile app development, hosting solutions, and graphic design tailored to your business needs.
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7. How do we get started with NexaTrust?
Getting started is easy. Contact us through our website to request a free consultation, and our team will assess your needs and propose a tailored solution.